Privacy Policy

Foreword and Your acceptance of these terms and conditions

This Privacy Policy governs the manner in which Springsyple collects, uses, maintains and discloses information collected from visitors and users (hereafter "User(s)” or “You”) of the www.springsyple.com website ("Site") developed by Springsyple SA/NV (hereafter “Springsyple” or “We” or “Us”). This Privacy Policy applies to the Site and all products and services offered by Springsyple (hereafter “Springsyple” or “We” or “Us”).

Springsyple complies with the law of 8 December 1992 regarding privacy protection when processing the User’s personal data.

By visiting this Site and/or making use of Springsyple’s product and service offerings, You agree to the below principles and signify your acceptance with this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site.

Personal data

We may collect personal data from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, create a profile, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked typically for their name, email address, home address, phone number and bank account information.

Users may however also visit our Site without submitting their personal data. We will collect personal data from Users only if they voluntarily submit such information to Us. Users can always refuse to supply their personal data, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever You interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site (such as the operating system and the Internet service providers used).

How We use collected information

Springsyple may process Users information for the following purposes:

  • To improve customer service
    Information You provide helps us to respond more efficiently to your customer service requests and support needs.
  • To personalize User experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback You provide to improve our products and services.
  • To process payments
    We may only use the bank account information Users provide Us for processing a specific order. We do not share this information with third parties except to the extent necessary to correctly execute the payment. We never ask for credit card information, it is directly provided to our payment partner (PayPal).
  • To send periodic emails
    We may use the email address to send User information and updates pertaining to your order. It may also be used to respond to your inquiries, questions, and/or other requests. If the User decides to opt-in to our mailing list, You will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, We include detailed unsubscribe instructions at the bottom of each email or the User may contact Us via our Site.

How we protect your personal data

We adopt appropriate data collection, storage, processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Data are not stored longer than needed for Springsyple’s product and service offerings.

Sensitive and private data exchanged between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

However, by using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information You send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

Sharing your personal data

We do not sell, trade, or rent Users personal identification information to others. We only transfer your personal data to third parties when this is absolutely necessary for the correct execution of our services and correct performance of our Site.

We may share generic aggregated demographic information not linked to any personal identification information regarding Users with our business partners, trusted affiliates and advertisers for the purposes outlined above (see ‘How We use collected information’). We may use third parties to help Us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes

Furthermore, Springsyple might be obliged to disclose your personal data if required by law, regulation, legal process or governmental request.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about the Users. You may choose to set your web browser to refuse cookies, or to alert You when cookies are being sent. If You do so, note that some parts of the Site may not function properly.

Third party websites and advertising

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Advertisements appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the advertisement server to recognize your computer each time they send You an online advertisement to compile non personal identification information about You or others who use your computer. This information allows advertisement networks to, among other things, deliver targeted advertisements that they believe will be of most interest to You. This Privacy Policy does not cover the use of cookies by any advertisers.

Some of the advertisements may be served by Google. Google's use of the DART cookie enables it to serve advertisements users based on their visit to our Site and other sites on the Internet. DART uses "non-personal identifiable information" and does NOT track your personal data. You may opt out of the use of the DART cookie by visiting the Google advertisement and content network privacy policy at http://www.google.com/privacy_ads.html.

Persons under 18 years

Protecting the privacy of the very young is especially important. For that reason, persons under 18 years old cannot register or create a profile via our Site. Furthermore, no part of our website is structured to attract anyone under 18.

Changes to this Privacy Policy and disputes

Springsyple has the discretion to update this Privacy Policy at any time. When We do, We will post a notification on the main page of our Site and/or send you an email (when you have provided us your email address). We encourage Users to frequently check this page for any changes in order to stay informed about how We process personal data. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed as your acceptance of those changes.

Except in case of contrary provisions of imperative law, Belgian law is applicable to this Privacy Policy and the Belgian courts are competent in case of a dispute.

Contacting us

If you have any questions about these terms and conditions, the use of this Site or about products and services offered by Springsyple, please contact us at privacy@springsyple.com

Springsyple S.A. / N.V.
Avenue Louise - Louizalaan 367
B-1050 Brussels
Belgium
www.springsyple.com
Version 1.2
Last Review: January 27, 2016

Copyright © 2016 Springsyple. All rights reserved.